Acceptable Use

What’s in this acceptable use policy?

This acceptable use policy sets out the content standards that apply when you upload content to this website, make contact with other users on this website, link to this website, or interact with this website in any other way.

Who we are and how to contact us is a website operated by Liminal 11 Limited (“we”, “us”, “our”). We are a limited company registered in England and Wales under company number 11052659 and have our registered office at 2a The Quadrant, Epsom KT17 4RH, United Kingdom. Our main trading address is 2a The Quadrant, Epsom KT17 4RH, United Kingdom. We do not have a registered VAT number.

To contact us for general queries or with general comments, see the “GET IN TOUCH” page on this website.

By using this website you accept the terms of this policy

By using this website, you confirm that you accept the terms of this acceptable use policy and that you agree to comply with them.

If you do not agree to the terms of this acceptable use policy, you must not use this website.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our terms of website use also apply to your use of this website.

We may make changes to the terms of this policy

We amend the term of this policy from time to time. Every time you wish to use this website, please check the terms of this policy to ensure you understand the terms that apply at that time.

Prohibited uses

You may use this website only for lawful purposes. You may not use this website:

  • In any way that breaches applicable local, national, or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To send, knowingly recieve, upload, download, use or reuse any material which does not comply with our content standards, see below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of this website in contravention of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:

    • any part of this website;
    • any equipment or network on which this website is stored;
    • any software used in the provision of this website; or
    • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on this website, including, without limitation:

  • Chat rooms
  • Bulletin boards

(Interactive services)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on this website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on this website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to this website (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • Be accurate (where it states facts).
  • Be genuinely held (where it states opinions).
  • Comply with the law in England and Wales and in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person.
  • Be obscene, offensive, hateful or inflammatory.
  • Bully, insult, intimidate or humiliate.
  • Promote sexually explicit material.
  • Include child sexual abuse material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to decieve any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal content or activity.
  • Be in contempt of court.
  • Be threatening, abuse or invade another person’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that the Contribution emanates from us if this is not the case.
  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
  • Contain any advertising or promote any services or web links to other sites.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use this website, and may result in all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use this website.
  • Immediate, temporary or permanent removal of any Contribution uploaded by you to this website.
  • The issuing of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Code of Practice

We are committed to comply with the Code of Practice for providers of online social media platforms published by the Secretary of State for Digital, Culture, Media and Sport in accordance with section 103 of the Digital Economy Act 2017.

In addition to other matters provided for in this acceptable use policy and our terms and conditions of use, this requires us to:

  1. maintain a clear and accessible reporting process to enable individuals to notify social media providers of harmful conduct – please email us at if you need to notify us of harmful conduct.
  2. to maintain efficient processes for dealing with notifications from users about harmful conduct – to this end we will send users an acknowledgement, within 24 hours that their report has been received and will as soon as possible thereafter provide information as to how their report will be dealt with (having reviewed their report against all terms of use on this website) and when the outcome will be communicated.

We will task an internal group with the task of developing further guidelines relating to this policy or to update this policy from time to time in response to our learning as to user conduct over time, and provide information on this website on an anonymous basis as to our findings in relation to notifications of harmful conduct. Please email us at if you have anything suggestions as to matters to be included within such further guidelines or updates to this policy.

Transfer of our rights

We can transfer our rights and obligations under the terms of this policy to any third party, provided this does not adversely affect your rights under these terms.

Which country’s laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and their status are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and their status (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.